At Creatioons, protecting your personal information is fundamental to how we operate. This policy outlines what data we collect, why we collect it, and how we handle it.
Information We Collect
We may collect the following categories of information when you browse our site or make a purchase:
- Contact and purchase details: Name, email address, shipping/billing address, phone number, and payment card details (card numbers are processed securely by our payment partners and are never stored on our servers).
- Order history and preferences: Products you view, items you place in your cart, and purchase history.
- Technical data: IP address, browser type, device information, and browsing behavior through cookies and similar technologies.
How We Use Your Information
Your information is used to:
- Process, fulfill, and ship your orders, and communicate with you about your order status.
- Improve our website, products, and customer experience.
- Send you transactional emails (e.g., order confirmation, shipping updates). With your consent, we may send marketing communications; you can unsubscribe at any time.
- Prevent fraud and protect the security of our website.
Cookies & Tracking Technologies
Our site uses cookies and pixels (such as those from Google Analytics) to analyze website traffic and enhance functionality. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect your experience on the site.
Sharing of Information
We do not sell, rent, or trade your personal information. We only share your data with trusted third parties who help us run our business, including:
- Shipping carriers for order delivery.
- Payment processors to securely handle transactions.
- Service providers that assist with website analytics and hosting.
These partners are contractually obligated to keep your information confidential and use it only for the specified services.
Data Security
We implement reasonable security measures, including SSL encryption, to protect your personal information during transmission. While no online service is 100% secure, we strive to protect your data to the best of our ability.
Your Rights
Depending on your state of residence, you may have rights regarding your personal information, including the right to access, correct, or delete your data. To exercise any of these rights, please contact us at info@creatioons.it.com. We will respond to your request within the timeframe required by law.
Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
For questions regarding our privacy practices, email us at info@creatioons.it.com.